--- title: Airties - Churn Whitepaper description: Discover how Airties enhances broadband connectivity and customer satisfaction, empowering ISPs to leverage customer experience as a growth strategy while combating churn. --- [Skip to main content](https://insights.airties.com/26q1-churn-report-d78b6f0f-4690-4451-b090-08c87d35ca19#main) [![Airties_Logo_small](https://insights.airties.com/hubfs/Airties_Logo_small.svg) ![Airties_Logo_small](https://insights.airties.com/hubfs/Airties_Logo_small.svg) ![Airties_Logo_small](https://insights.airties.com/hubfs/Airties_Logo_small.svg) ![Airties_Logo_small](https://insights.airties.com/hubfs/Airties_Logo_small.svg)](https://airties.com?hsLang=en) Open main navigation Close main navigation - [Go to airties.com](https://airties.com/) [Go to airties.com](https://airties.com/?hsLang=en) ### Whitepaper # The Hidden Cost of Broadband Churn **Analyzing broadband markets in the United States, the United Kingdom, Japan, and Europe, this report reveals how to move from reacting to churn to using customer experience as a growth lever ** ##### Airties is trusted by leading ISPs globally ![AT&T-1](https://insights.airties.com/hubfs/AT%26T-1.svg) ![T-Mobile](https://insights.airties.com/hubfs/T-Mobile.svg) ![vodafone](https://insights.airties.com/hubfs/vodafone.svg) ![deutsche_telecom](https://insights.airties.com/hubfs/deutsche_telecom.svg) ![bouygues](https://insights.airties.com/hubfs/bouygues.svg) ![telia](https://insights.airties.com/hubfs/telia.svg) ![telstra](https://insights.airties.com/hubfs/telstra.svg) ![proximus](https://insights.airties.com/hubfs/proximus.svg) ![telecentro](https://insights.airties.com/hs-fs/hubfs/telecentro.png?width=216&height=55&name=telecentro.png)   ## Beneficial for ISPs and their customers Deliver unmatched connectivity performance, reliability, and customer satisfaction. Our technology consistently enhances the quality of service, ensuring seamless connectivity for users across the globe. Here’s what our customers are saying:  left-quote Created with Sketch.  We recognize Airties as a leader in the world stage of what we needed to provide to our customers, in terms of cloud intelligence, self-healing, reliability and the ability to interface with our platforms and deliver that first-class experience.  ![1649076807838](https://insights.airties.com/hs-fs/hubfs/1649076807838.jpeg?width=80&height=80&name=1649076807838.jpeg) Ricky Taft Sr Lead Product Manager Broadband Devices, Cox left-quote Created with Sketch.  Working with Airties, we are able to deliver super-fast, high-performance home Wi-Fi designed to meet the evolving needs of consumers today and tomorrow.  ![images](https://insights.airties.com/hs-fs/hubfs/images.jpeg?width=80&height=80&name=images.jpeg) Cem Çelebiler CEO, TurkNet left-quote Created with Sketch.  User experience is at the heart of our relentless pursuit of managed network optimizations and we’re delighted to work with Airties to accelerate the delivery of these advanced capabilities to broadband carriers.  ![1614867540161](https://insights.airties.com/hs-fs/hubfs/1614867540161.jpeg?width=80&height=80&name=1614867540161.jpeg) Enrico Salvatori SVP & President Europe, Qualcomm left-quote Created with Sketch.  After a thorough evaluation, we selected Airties as our strategic supplier because consumers today expect the best possible connectivity right down to the device.  ![Juna Luna](https://insights.airties.com/hs-fs/hubfs/images%20(1).jpeg?width=80&height=80&name=images%20(1).jpeg) Juna Luna CTIO, Telecentro left-quote Created with Sketch.  After examining the market, we selected Airties because of the proven quality, scalability, and versatility of their Smart Wi-Fi portfolio.  ![Petro_Bandeira_2024](https://insights.airties.com/hs-fs/hubfs/Petro_Bandeira_2024.webp?width=80&height=93&name=Petro_Bandeira_2024.webp) Pedro Bandeira VP of Product & New Business, Deutsche Telecom ##### Date and Time: October 8-10 From 8am to 5:30pm ##### Address: Paris Expo Porte de Versailles (Pavilion 7.3) 1 Place de la Porte de Versailles, 75015, Paris ©2026 Airties I `Terms of use``Privacy policy``Cookie policy`