Boosting the Customer Lifetime Value  of Broadband Subscribers

Your biggest asset is the customer base your serve, although improving customer experience comes at a  cost.

We have performed a thorough analysis of our cloud data to determine how Smart Wi-Fi offering can impact your business. Discover what we have found in our latest whitepaper. 

Operators who include Premium Wi-Fi in their broadband offering benefit from:

  • Additional 1-2 years in average customer lifetime
  • Additional $1,000-$2,000 in average total Customer Lifetime Value (CLV)

Some specific customer deep dives revealed:

  • ARPU increase by up to 60%
  • NPS increase of up to 40 points

Learn how Smart Wi-Fi can boost your CLV - read the whitepaper.

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