Boosting the Customer Lifetime Value of Broadband Subscribers
Your biggest asset is the customer base your serve, although improving customer experience comes at a cost.
We have performed a thorough analysis of our cloud data to determine how Smart Wi-Fi offering can impact your business. Discover what we have found in our latest whitepaper.
Operators who include Premium Wi-Fi in their broadband offering benefit from:
- Additional 1-2 years in average customer lifetime
- Additional $1,000-$2,000 in average total Customer Lifetime Value (CLV)
Some specific customer deep dives revealed:
- ARPU increase by up to 60%
- NPS increase of up to 40 points
Learn how Smart Wi-Fi can boost your CLV - read the whitepaper.
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